Business Operations Coordinator - Certificate of Completion

Business, Finance & Office Administration Pathway

60-61 Credits   |   5 Quarters

Pathway at a Glance

You have an eye for opportunity and demand—learn how to organize, plan, manage, and play a key role in the fast-paced and growing world of business. From small businesses to Fortune 500 environments, your future as an accountant, advertising executive, or administrative assistant begins in our Business, Finance, and Office Administration Pathway.

Courses by Quarter
Quarter Plan: 
Quarter 1

MATH092 Mathematical Reasoning 5 Credits Search Schedule
Introduces operations with rational numbers, applications and problem solving skills, expressions, solving linear equations, and graphing linear relationships. Prerequisite: Appropriate placement score on the Arithmetic Test or recommendation from the Basic Education for Adults department.

ENGL090 Integrated Reading and Writing I 5 Credits Search Schedule
Introduces students to college-level reading and writing. Focuses on reading strategies, critical thinking, and writing unified paragraphs. ENGL 090 classes are combined with ENGL 095 classes, and students who demonstrate ENGL 095 proficiency may earn ENGL 095 credit. Prerequisite: Appropriate placement based on Reading & English CPT scores or transition test.
-OR-
ENGL095 Integrated Reading and Writing II 5 Credits Search Schedule
Prepares students for entry into college-level writing courses. Focuses on reading analytically, thinking critically, and writing coherent, well-supported texts. Prerequisite: Appropriate placement based on Reading & English CPT scores or transition test.

CCS101 Pathways to Success 3 Credits Search Schedule
Cultivates the mind-set and skills necessary for students to become confident, reflective, self-directing, and successful learners. Prerequisite: Eligible for ENGL 090 or higher.

 

Quarter 2

BUS104 Business Math 5 Credits Search Schedule
Emphasizes solving practical problems in business, including percentages, payroll, simple and compound interest, annuities, discounts, and markups using a calculator. Prerequisite: Appropriate placement or a "C" or better in MATH 092 or an "S" in ABE 065.
Distribution: AAS, AAS-COMPUTATION

ENGL098 Transitional English Composition 5 Credits Search Schedule
Introduces strategies and techniques writers use to convey ideas and participate in multiple discourse communities. Focuses on both the process and product of composing. English 098 classes are combined with English 101 classes, and students who demonstrate English 101 proficiency may earn ENGL& 101 credit. Prerequisite: Appropriate placement OR a "C" or better in ENGL 095.
-OR-
ENGL&101 English Composition I 5 Credits Search Schedule
Develops strategies and techniques writers use to convey ideas and participate in multiple discourse communities. Focuses on both the process and product of composing. Prerequisite: Appropriate placement OR a "B-" or better in ENGL 095 OR a "C" or better in ENGL 098.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, GER-CIS, AA-AAS-T-COMMUNICATION, AAS-COMMUNICATION: Reading/Writing, AAS-READING-WRITING

BUS&101 Introduction to Business 5 Credits Search Schedule
Introduces current concepts and structures of American business. Covers the functions of business: forms of ownership, management, marketing, production, finance, and the economy. Prerequisite: Eligible for ENGL 098 or ENGL& 101.
Distribution: AA, AS, DTA, SOCIAL SCIENCE, NURSING SOCIAL SCIENCE, AA-AAS-T-SOCIAL SCIENCE

Quarter 3

ACCT&201 Principles of Accounting I 5 Credits Search Schedule
Examines the basic structure of accounting, including receivables, payables, merchandise inventory, deferrals, accruals, and internal controls. Prerequisite: "C" or better in MATH 092 or an "S" in ABE 065 or "C" or better in OFTEC 170.
Distribution: AA, AS, DTA
OFTEC108 Introduction to Microsoft Office 3 Credits Search Schedule
Introduces the software components of Microsoft Office: Word, Excel, PowerPoint and Access. Prerequisite: None.
BUS160 Principles of Marketing 5 Credits Search Schedule
Introduces fundamental principles of marketing with an emphasis on application of the concepts. Prerequisite: BUS& 101 or instructor's permission.

 

Quarter 4

OFTEC141 Excel 5 Credits Search Schedule
Covers Excel worksheet and workbook concepts and functions. Advanced topics such as database functions and macros will be introduced. Prerequisite: OFTEC 100 or OFTEC 108 or OFTEC 125 and MATH 092 or ABE 065.
OFTEC136 Microsoft Word I 5 Credits Search Schedule
Prepares students to use the features of Microsoft Word software to create a variety of documents for business or personal use. The ability to type at least 25 words per minute (wpm) is recommended. Prerequisite: OFTEC 100 or OFTEC 108.
BUS260 Principles of Management: Diversity 5 Credits Search Schedule
Describes the functions of management with an emphasis on current management issues, including the impact of diversity in the workplace. Prerequisite: BUS& 101.
Distribution: AA, AAS, AS, DTA, DIVERSITY, AAS-HUMAN RELATIONS

Quarter 5

Choose One: (4-5cr)
(Elective)
​

BUS260 Principles of Management: Diversity 5 Credits Search Schedule
Describes the functions of management with an emphasis on current management issues, including the impact of diversity in the workplace. Prerequisite: BUS& 101.
Distribution: AA, AAS, AS, DTA, DIVERSITY, AAS-HUMAN RELATIONS
-OR-
CMST110 Introduction to Social Media 5 Credits Search Schedule
Investigates how social media, platforms, and applications shape human behavior and communications. Students will develop skills analyzing and using social media for personal, strategic, and professional purposes. Prerequisite: None.
Distribution: AA, DTA, AA-AAS-T-HUMANITIES
-OR-
OFTEC125 Digital Productivity Tools 4 Credits Search Schedule
Introduces web-based tools used for office productivity and workflow management. Includes personal information systems and file sharing. Prerequisite: None.

Choose One:
(Additional Communication)
​

CMST&220 Public Speaking 5 Credits Search Schedule
Introduction to oral communication theory and to public speaking/listening practice as applied to a variety of settings and audiences. Students will learn to verbally inform and/or demonstrate and persuade an audience using a variety of speech types. Covers speech preparation, critical listening and thinking, and individual and group presentation techniques. This course was formerly known as SPCH 101, Introduction to Public Speaking. Prerequisite: None.
Distribution: AA, AAS, AS, DTA, AAS-SPEAKING-LISTENING, AA-AAS-T-COMMUNICATION, AAS-ADDITIONAL COMMUNICATION, FPA-Elective-HUM-Qtr 3-4, FPA-Elective-Qtr 5
-OR-
CMST240 Intercultural Communication: Diversity 5 Credits Search Schedule
Introduces intercultural communication theories and concepts with applications. Explores the communication processes when people enter new cultural context or interact with people who have different cultural identities. Prerequisite: Eligible for ENGL 098 or ENGL& 101 or instructor's permission.
Distribution: AA, AAS, AS, DTA, DIVERSITY, HUMANITIES, NURSING HUMANITIES, AAS-SPEAKING-LISTENING, AAS-HUMAN RELATIONS, AA-AAS-T-HUMANITIES, AAS-ADDITIONAL COMMUNICATION, HUMANITIES-CULTURAL-5QTR, HUM-CULTURAL-ELECTIVE-6QTR, HUM-CULTURAL-ELECTIVE-8QTR, FPA-Hum-Qtr 6-7-8

BUS140 Customer Service 5 Credits Search Schedule
Introduces the importance of developing a service-oriented organization whose practices foster customer retention and loyalty. Develops skills in problem-solving, communication in both oral and written form, critical thinking and decision-making in order to identify and respond to customer needs. Prerequisite: Eligible for ENGL 098 or ENGL& 101.

 

 

Print Pathway Map
Program Student Learning Outcomes

At the completion of the Business Operations Coordinator Certificate, the successful student will be able to:

  • Analyze and evaluate alternatives that lead to successful accomplishment of organizational objectives
  • Create and present information in written, oral, and symbolic forms to clearly convey business information  
  • Formulates strategies to collect and evaluate quantitative and qualitative data to support organizational objectives
  • Recognize and assesses ethical dilemmas in the workplace
  • Recognize and adapt interpersonal behaviors and communication styles to effectively collaborate in a multicultural world
  • Support and manage the operations of a small organization within a variety of fields 
  • Create documents and maintain records important to the daily operation of the business
  • Manage customer or client expectations
  • Use a variety of media, including the web, to market the business
Revision Date: 
Wednesday, April 14, 2021