Business Operations Coordinator

Certificate of Completion

Credits: 57-58  |   Length of Program: 4-5 quarters

Subject: Business Administration


Business Operations Coordinator - Certificate of Completion

Basic background in business with emphasis on skills required to coordinate multiple functions within a small business.  Program focuses on recordkeeping skills, communication skills and enhancing interpersonal skills to improve the efficiency of an organization. 

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Career Opportunities

Graduates may work as part of a team or may be the main support person at an entrepreneurial firm.  Much depends on the student’s work experience and prior background.  The skills are general in nature but broad enough to be applicable to a wide variety of work settings. Students who are currently employed as the main support person in a small office will benefit from the breadth of training through their introduction to basic managerial skills. See Business » Business Administration for more career and employment information.

Program Outcomes

At the completion of the Business Operations Coordinator Certificate, the successful student will be able to:

  • Analyze and evaluate alternatives that lead to successful accomplishment of organizational objectives
  • Create and present information in written, oral, and symbolic forms to clearly convey business information  
  • Formulates strategies to collect and evaluate quantitative and qualitative data to support organizational objectives
  • Recognize and assesses ethical dilemmas in the workplace
  • Recognize and adapt interpersonal behaviors and communication styles to effectively collaborate in a multicultural world
  • Support and manage the operations of a small organization within a variety of fields 
  • Create documents and maintain records important to the daily operation of the business
  • Manage customer or client expectations
  • Use a variety of media, including the web, to market the business
Ed Plan / Class List
General Education Requirements

Communication: 

ENGL&101 English Composition I 5 Credits Search Schedule
Develops writing skills by focusing on strategies and techniques writers use to convey ideas, evaluate information, make a point, and participate in multiple discourse communities. Emphasizes both the process and the product of writing. This course was formerly known as WRIT 101, College Writing I. Prerequisite: Appropriate placement test scores OR appropriate completion of ENGL 095, ENGL 095X, or ENGL 098 OR concurrent enrollment in ENGL 110 with instructor's permission.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, GER-CIS, AA-AAS-T-COMMUNICATION, AAS-COMMUNICATION: Reading/Writing, AAS-READING-WRITING

Addititional Communication: Choose one of the following:
CMST&220 Public Speaking 5 Credits Search Schedule
Introduction to oral communication theory and to public speaking/listening practice as applied to a variety of settings and audiences. Students will learn to verbally inform and/or demonstrate and persuade an audience using a variety of speech types. Covers speech preparation, critical listening and thinking, and individual and group presentation techniques. This course was formerly known as SPCH 101, Introduction to Public Speaking. Prerequisite: None.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, AAS-SPEAKING-LISTENING, AA-AAS-T-COMMUNICATION
-OR-
CMST240 Intercultural Communication: Diversity 5 Credits Search Schedule
The study of intercultural communication theory and cultural adaptation processes, and the development of skills in transmitting and receiving oral and written messages within a cross-cultural context. Covers selecting a communication style and strategies appropriate to a specific audience and setting. Examines how differences in cultural background influence communication patterns in families, communities, schools, and the workplace. This course was formerly known as SPCH 105. Prerequisite: ENGL& 101 eligible or instructor's permission.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, DIVERSITY, HUMANITIES, NURSING HUMANITIES, AAS-SPEAKING-LISTENING, AAS-HUMAN RELATIONS, AA-AAS-T-COMMUNICATION, AA-AAS-T-HUMANITIES

Effective Catalog Year 2018-2019

Length of Program

Full-time students would typically complete a 58-credit program in four to five quarters, after basic skills and/or pre-college are complete.

Admission Requirements

Students are accepted into the program every quarter.

If a degree is desired, courses used to complete the certificate apply directly to the Business Administration Associate in Applied Science Degree.  

 

Application Process / How to Apply

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Gainful Employment Disclosure
Revision Date: 
March 20, 2018