Human Resource Assistant


Program Description

The program emphasizes the skills required to perform specialized technical tasks to support an organization’s human resource operation.  The Human Resource Assistant provides information to clients and explains policies, rules, and regulations.  The assistant has a basic understanding of a collective bargaining agreement.  The assistant collects and examines detailed information about job duties in order to prepare job descriptions.  The assistant prepares job announcements, performs on-line recruiting, schedules employment examinations and interviews, and screens applicants in accordance with job requirements.  The size of the organization determines the degree to which the assistant assumes a variety of duties.

Career Opportunities

Employment opportunity exists in State government as a Human Resource Consultant 1.  Alternate job titles applied to private and public sectors include Administrative Assistant, Benefits Administrator, Employment Assistant or Specialist, Human Resource Recruiter and others. See Business » Office Technology and Administration for more career and employment information.

Program Outcomes

At the completion of the Human Resource Assistant Certificate, the successful student will be able to:

  • Apply critical thinking, professional practices, and efficient techniques to complete job tasks
  • Communicate clearly and professionally with clients, supervisor, and coworkers
  • Evaluate a workplace problem and apply appropriate strategies and valid reasoning to process quantitative and symbolic data
  • Identify and adjust to workplace differences in order to operate collaboratively and effectively
  • Recognize ethical dilemmas in the workplace and evaluate the consequences

In addition, students who complete the program will demonstrate the following skills standards:

  • Explain personnel policies, benefits, and procedures to employees or job applicants
  • Recruit, process, and review employment applications; evaluate qualifications and eligibility of applicants
  • Review and research operating procedures and problems; develop solutions and/or recommendations
  • Process, verify, and maintain documentation relating to personnel activities while interacting with computers 
  • Gather information about, understand and explain clearly to others concepts relevant to successful performance in the field of human resource management
  • Think logically and critically and apply these thinking skills to the human resource field

Program Requirement

A Certificate of Completion will be awarded upon successful completion of a minimum of 66 credits in courses numbered 100 or above. All core and General Education requirements must be met.

ASSOCIATE IN APPLIED SCIENCE DEGREE OPTIONS:  If a degree is desired, 35 credits can be applied toward Business Administration and 46 credits can be applied toward Office Administration.

Program Information

Admission: Students are accepted into the Human Resource Assistant program every quarter.

Length of Program: Full-time students would typically complete a 66 credit program in four to five quarters, after basic skills and/or pre-college are complete.

Additional Program Information

Gainful Employment Disclosure

Educational Plan

Human Resource Assistant

Certificate of Completion
66 credits

Core Requirements

BUS140 Customer Service 5 Credits Search Schedule
Focuses on creating and maintaining positive customer relations. Emphasizes the importance of developing a service-oriented organization whose practices foster customer retention and loyalty. Develops skills in problem-solving, communication both oral and written, critical thinking and decision-making in order to identify and respond to customer needs. Prerequisite: Eligible for ENGL& 101.
BUS&201 Business Law 5 Credits Search Schedule
A study of the American legal system; includes the Constitution, legislative, executive and judiciary branches. Examines system structure, concepts, procedures, terminology, ethical principles with an emphasis on principles and procedures applicable in the context of business contracts. Covers definitions, formation, interpretation and enforcement within the legal field. This course was formerly known as BUS 171, Business Law I. Prerequisite: Eligible to take ENGL& 101.
BUS260 Principles of Management: Diversity 5 Credits Search Schedule
Analysis of the functions of management, including planning, problem solving, decision making, organizing, leading, directing, motivating and controlling. Special emphasis will be on current management issues including the importance of valuing diversity. Students will be expected to employ critical thinking skills to analyze and address typical workplace challenges. The case method, role playing, practical applications and exercises will be used. Prerequisite: Eligible for ENGL& 101. Completion of ENGL& 101 (formerly WRIT 101) is strongly recommended.
BUS270 Human Resources Management 5 Credits Search Schedule
An overview of human resource management in the workplace with emphasis on planning for human resources needs, finding and hiring employees, testing, training and compensation, and evaluating performance. Contemporary issues in Human Resource Management will be discussed. Prerequisite: None.
OFTEC125 Digital Productivity Tools 4 Credits Search Schedule
Introduces web-based tools used for office productivity and workflow management. Includes personal information systems and file sharing. Prerequisite: None.
OFTEC136 Microsoft Word I 5 Credits Search Schedule
Overview of MS Word for Windows software using a personal computer. Basic document creating, editing, and assembly; text formatting, tables, columns, macros, templates, styles, and mail merge. The ability to keyboard by touch 20 words a minute recommended. This course was formerly known as CIS 136. Prerequisite: OFTEC 108 (formerly CIS 108) or OFTEC 100 (formerly CIS 100).
OFTEC141 Excel 5 Credits Search Schedule
An introduction to Excel for worksheet applications. Creating simple worksheets using numbers, dates, text, formulas, desktop features, formatting, charting, printing, and file handling. Techniques include copying, moving, relative, and absolutes cell references, using functions in formulas, file linking, multiple windows, and range naming. More advanced topics such as database and macros will also be introduced. This course was formerly known as CIS 141. Prerequisite: OFTEC 108 (formerly CIS 108) or OFTEC 100 (formerly CIS 100) and MATH 094.
CIS145 Introduction to Access 5 Credits Search Schedule
An introduction to relational database concepts and applications using Microsoft Access. Database concepts and practices are introduced and discussed using business-related examples. Includes building tables, forms, queries, and reports. CIS 101, 108 or CIS 123 recommended, or comparable competencies. Prerequisite: CIS 141 or MATH 097 with a "C" or better.
OFTEC150 Formatting I 4 Credits Search Schedule
Basic formatting techniques in keyboarding skill development using a personal computer with word processing software. Provides an introduction to business letters, memorandums, tables, and reports. The ability to type 30 words per minute (wpm) by touch is recommended. This course was formerly known as CIS 150. Prerequisite: OFTEC 108 (formerly CIS 108) or OFTEC 136 (formerly CIS 136).
OFTEC165 Office Procedures 3 Credits Search Schedule
Overview of the role and responsibilities of the office professional. Topics covered include telephone and reception techniques, scheduling, handling mail, office safety, and career development. OFTEC 108 (formerly CIS 108) recommended. This course was formerly known as CIS 171. Prerequisite: None.
OFTEC260 Business Communication 5 Credits Search Schedule
Principles of effective communication in business emphasizing the human relations factor, through correspondence, report writing, and an oral presentation. OFTEC 160 (formerly CIS 106) recommended. This course was formerly known as CIS 210. Prerequisite: Completion of ENGL& 101.
OFTEC236 Word Processing II 5 Credits Search Schedule
Advanced word processing features including custom templates, macros, styles, generating indexes and tables of contents, merging, sorting, and integrating text and graphics. Emphasis on critical thinking and problem solving as they apply to complex word processing projects. This course was formerly known as CIS 236. Prerequisite: OFTEC 136 (formerly CIS 136) or instructor's permission.

General Education Requirements

ENGL&101 English Composition I 5 Credits Search Schedule
Develops writing skills by focusing on strategies and techniques writers use to convey ideas, evaluate information, make a point, and participate in multiple discourse communities. Emphasizes both the process and the product of writing. This course was formerly known as WRIT 101, College Writing I. Prerequisite: Appropriate placement test scores OR appropriate completion of ENGL 095, ENGL 095X, or ENGL 098 OR concurrent enrollment in ENGL 110 with instructor's permission.
BUS104 Business Math 5 Credits Search Schedule
Emphasis on solving practical problems in business, including percentages, payroll, simple and compound interest, annuities, discounts, markups, using a calculator. Prerequisite: MATH 094 or higher with a grade of "C" or better and eligible for ENGL& 101.

Effective Catalog Year 2017-2018, Revised March 21, 2017