Office Technology and Administration - Medical Administrative Assistant

Overview

Program Description

The Associate in Applied Science Degree in Medical Administrative Assistant is designed for persons interested in working in a medical office in an administrative support position in the private or public sector.  The program equips the student with a variety of skills used in large or small offices through the study of keyboarding, formatting, communications, human relations, word processing, spreadsheets, databases and other related courses.

Career Opportunities

Graduates may work in large or small medical offices, or clinics as well as state, county, or other municipal agencies.  Typical duties may include managing medical records, insurance and billing, filing, and performing receptionist functions.  With experience, graduates of this program may advance to leadership positions within their organizations.  Technical skills and the ability to adapt to new situations will be important to career advancement. See Business » Office Technology and Administration for more career and employment information.

Program Outcomes

At the completion of the Office Technology and Administration Program, the successful student will be able to:

  • Apply critical thinking, professional practices, and efficient techniques to complete job tasks
  • Communicate clearly and professionally with clients, supervisor, and coworkers
  • Evaluate a workplace problem and apply appropriate strategies and valid reasoning to process quantitative and symbolic data
  • Identify and adjust to workplace differences in order to operate collaboratively and effectively
  • Recognize ethical dilemmas in the workplace and evaluate the consequences

In addition, students who complete the program will demonstrate the following skills standards:

  • Demonstrate the ability to maintain proficiency with evolving technologies

Program Requirement

An Associate in Applied Science Degree will be awarded upon successful completion of a minimum of 90 credits in courses numbered 100 or above. All core and general education requirements must be completed.  In addition, the courses from the chosen specialty area must be completed.  Basic skills deficiencies must be completed prior to graduation.

Special Program Note: Students without computer experience should take OFTEC 100 or OFTEC 108 before enrolling in any computer classes. Students should take enough keyboarding classes (OFTEC 101, 102, 103 and 104) to achieve a minimum typing speed for their program – 40 words per minute.  Students who can keyboard by touch  may be eligible to bypass these classes and still receive credit through the college’s advanced standing process.  See a faculty advisor to discuss this option.

Additional Program Information

Educational Plan

Office Technology and Administration-Medical Administrative Assistant

94-96 credits

The following sequence is for students beginning fall quarter. Please see an advisor for a different sequence if you start summer, winter, or spring or if you need to take basic skills classes as indicated by your placement test.

1st Quarter Fall

OFTEC101 Keyboarding 1 2 Credits Search Schedule
Learning the alphabetic, numeric, and symbol keys by touch. Basic keyboarding theory. Designed for the novice keyboarder or the typist who needs to break bad keyboarding habits. This course was formerly known as CIS 101. Prerequisite: None.
OFTEC102 Keyboarding 2 2 Credits Search Schedule
A skill building system based on techniques of carefully planned drills and exercises performed on a personal computer that will allow the students to improve keyboarding accuracy and speed. OFTEC 101 or CIS 101 recommended or previous keyboarding experience with the ability to keyboard accurately by touch at least 25 words per minute. This course was formerly known as CIS 102. Prerequisite: None.
OFTEC109 Human Dimensions in the Office: Diversity 3 Credits Search Schedule
Theory behind effective interaction on the job. Includes problem solving, conflict resolution, communication styles and climates, motivation, effective group participation, and adapting to a changing work environment, which includes understanding workforce/workplace diversity. This course was formerly known as CIS 109. Prerequisite: None.
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PSYC116 Psychology of Human Relations: Diversity 5 Credits Search Schedule
An introduction to the study of human relations, self-concept and the internal influences on one's thoughts, feelings and behaviors. An examination of the external and sociocultural influences on our personal and professional relationships. Prerequisite: Eligible for ENGL& 101.
Distribution: AA, AAS, AS, DTA, DIVERSITY, SOCIAL SCIENCE, NURSING SOCIAL SCIENCE, AAS-HUMAN RELATIONS, AA-AAS-T-SOCIAL SCIENCE
BUS104 Business Math 5 Credits Search Schedule
Emphasis on solving practical problems in business, including percentages, payroll, simple and compound interest, annuities, discounts, markups, using a calculator. Prerequisite: MATH 094 or higher with a grade of "C" or better and eligible for ENGL& 101.
Distribution: AAS, AAS-COMPUTATION
MED102 Medical Law, Ethics and Bioethics 2 Credits Search Schedule
Examines how ethics are derived from culture, religion, education, and environment, and then applies to medical ethics and bioethics. Includes, professionalism, risk management, and scarcity of resources. Explores health occupations, local community resources, and death and dying issues. Legal guidelines for healthcare employees and knowledge of federal and state healthcare legislation and regulations are also explored. Prerequisite: None.

2nd Quarter Winter

OFTEC103 Keyboarding 3 2 Credits Search Schedule
A continuous skill building system based on techniques of carefully planned drills and exercises performed on a personal computer that will allow the students to improve keyboarding accuracy and speed. A keyboarding speed of 30 wpm is recommended. This course was formerly known as CIS 103. Prerequisite: OFTEC 102 (formerly CIS 102).
OFTEC104 Keyboarding 4 2 Credits Search Schedule
A continuous skill building system based on techniques of carefully planned drills and exercises performed on a personal computer that will allow the students to improve keyboarding accuracy and speed. A keyboarding speed of 35 wpm is recommended. Prerequisite: OFTEC 103.
OFTEC136 Microsoft Word I 5 Credits Search Schedule
Prepares students to use the features of Microsoft Word software to create a variety of documents for business or personal use. The ability to type at least 25 words per minute (wpm) is recommended. Prerequisite: OFTEC 100 or OFTEC 108.
OFTEC160 Business English 5 Credits Search Schedule
Examines language arts skills applied to proper business writing. Prerequisite: ENGL 098 or eligible for ENGL& 101.
OFTEC165 Office Procedures 5 Credits Search Schedule
Covers managing day-to-day activities to keep an office running efficiently and effectively. Discusses professional and ethical scenarios. OFTEC 108 recommended prior to enrollment or taken concurrently. Prerequisite: None.

3rd Quarter Spring

MED103 Medical Terminology I 3 Credits Search Schedule
Study and construction of medical terms by learning and combining word roots, suffixes and prefixes. Emphasis on construction usage, definition, pronunciation and spelling. Prerequisite: None.
ENGL&101 English Composition I 5 Credits Search Schedule
Develops writing skills by focusing on strategies and techniques writers use to convey ideas, evaluate information, make a point, and participate in multiple discourse communities. Emphasizes both the process and the product of writing. This course was formerly known as WRIT 101, College Writing I. Prerequisite: Appropriate placement test scores OR appropriate completion of ENGL 095, ENGL 095X, or ENGL 098 OR concurrent enrollment in ENGL 110 with instructor's permission.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, GER-CIS, AA-AAS-T-COMMUNICATION, AAS-COMMUNICATION: Reading/Writing, AAS-READING-WRITING
OFTEC150 Formatting I 4 Credits Search Schedule
Basic formatting techniques in keyboarding skill development using a personal computer with word processing software. Provides an introduction to business letters, memorandums, tables, and reports. The ability to type 30 words per minute (wpm) by touch is recommended. Prerequisite: OFTEC 108 or OFTEC 136.
OFTEC125 Digital Productivity Tools 4 Credits Search Schedule
Introduces web-based tools used for office productivity and workflow management. Includes personal information systems and file sharing. Prerequisite: None.

4th Quarter Fall

MED151 Medical Administrative Procedures 5 Credits Search Schedule
Covers theory and skills related to the administrative procedures performed in an ambulatory healthcare setting. Introduces administrative work using an Electronic Medical Record (EMR). Prerequisite: ENGL& 101 and MATH 094 and MED 103 with a "C" or better.
OFTEC236 Word Processing II 5 Credits Search Schedule
Develops skills in advanced word processing features with an emphasis on critical thinking and problem solving as they apply to complex word processing projects. Students develop mastery-level competencies in Microsoft Word. Prerequisite: OFTEC 136.
OFTEC141 Excel 5 Credits Search Schedule
An introduction to Excel for worksheet applications. Creating simple worksheets using numbers, dates, text, formulas, desktop features, formatting, charting, printing, and file handling. Techniques include copying, moving, relative, and absolutes cell references, using functions in formulas, file linking, multiple windows, and range naming. More advanced topics such as database and macros will also be introduced. Prerequisite: OFTEC 108 or OFTEC 100 and MATH 094.

5th Quarter Winter

MED115 Diagnostic Coding for the Outpatient Coder 5 Credits Search Schedule
Focuses on the translation of patient data and written diagnoses into diagnostic codes that identify diseases, conditions, and signs and symptoms. Emphasizes accuracy in coding and the rules of diagnostic coding. Prerequisite: MED 103 with a "C" or better and eligible for ENGL& 101.
CIS145 Introduction to Access 5 Credits Search Schedule
Introduces relational database concepts and applications using Microsoft Access. Database concepts and practices are discussed using business-related examples. OFTEC 101, 108 or CIS 123 recommended, or comparable competencies. Prerequisite: OFTEC 141 or MATH 097 with a "C" or better.
OFTEC260 Business Communication 5 Credits Search Schedule
Explores the principles of effective communication in business emphasizing the human relations factor, through correspondence, report writing, and an oral presentation. OFTEC 160 recommended. Prerequisite: ENGL& 101 with a "C" or better.
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ENGL&235 Technical Writing 5 Credits Search Schedule
The study of effective technical and professional communication. Development of skills in proposal writing, technical report writing, business correspondence, oral presentations, online communication, group problem solving, professional portfolio development and basic research techniques. This course was formerly known as TCOM 106, Technical and Professional Communication. Prerequisite: ENGL& 101 (formerly WRIT 101). Word processing skills recommended.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, AAS-SPEAKING-LISTENING, GER-CIS, AA-AAS-T-COMMUNICATION

6th Quarter Spring

MED120 CPT Coding for the Outpatient Coder 5 Credits Search Schedule
Provides instruction for outpatient coders to interpret various source documents and translate written narrative into numeric procedure codes. Uses CMS 1500 insurance claim forms and includes an overview of HCPCS. Concurrent enrollment in MED 115 is recommended. Prerequisite: MED 103 with a "C" or better and eligible for ENGL& 101.
OFTEC255 Records and Information Management 5 Credits Search Schedule
Introduces principles and procedures for records management including storage, retrieval, and control of records. Study of privacy, ethics, and security as they relate to RIM (Records and Information Management). Prerequisite: OFTEC 136 and CIS 145.
OFTEC170 Practical Accounting 5 Credits Search Schedule
Covers the fundamentals of accounting for the office worker who will assist in accounting procedures. Prerequisite: MATH 094 or BUS 104.
OFTEC 190 Cooperative Work Experience/Internship 2 credits
 

Effective Catalog Year 2017-2018, Revised March 21, 2017