Office Assistant

Certificate of Completion

Credits: 62-64  |   Length of Program: 4 quarters

Subject: Office Technology and Administration


Office Assistant - Certificate of Completion

The Office Assistant performs a wide range of clerical tasks and other staff services to facilitate the operation of the office. This program prepares the student to be able to create business correspondence, reports, and forms; to follow verbal and written instructions; to work with and to develop decision-making skills.  Office administration techniques and accurate document preparation are emphasized.

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Career Opportunities

Graduates may work with state, county, or other municipal agencies as well as private industry.  Typical duties may include formatting documents, composing business correspondence, filing, and performing receptionist functions.  See Business » Office Technology and Administration for more career and employment information.

Program Outcomes

At the completion of the Office Assistant Certificate, the successful student will be able to:

  • Apply critical thinking, professional practices, and efficient techniques to complete job tasks
  • Communicate clearly and professionally with clients, supervisor, and coworkers
  • Evaluate a workplace problem and apply appropriate strategies and valid reasoning to process quantitative and symbolic data
  • Identify and adjust to workplace differences in order to operate collaboratively and effectively
  • Recognize ethical dilemmas in the workplace and evaluate the consequences
  • Demonstrate the ability to maintain proficiency with evolving technologies
Ed Plan / Class List
General Education Requirements

ENGL&101 English Composition I 5 Credits Search Schedule
Develops writing skills by focusing on strategies and techniques writers use to convey ideas, evaluate information, make a point, and participate in multiple discourse communities. Emphasizes both the process and the product of writing. This course was formerly known as WRIT 101, College Writing I. Prerequisite: Appropriate placement test scores OR appropriate completion of ENGL 095, ENGL 095X, or ENGL 098 OR concurrent enrollment in ENGL 110 with instructor's permission.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, GER-CIS, AA-AAS-T-COMMUNICATION, AAS-COMMUNICATION: Reading/Writing, AAS-READING-WRITING
OFTEC260 Business Communication 5 Credits Search Schedule
Explores the principles of effective communication in business emphasizing the human relations factor, through correspondence, report writing, and an oral presentation. OFTEC 160 recommended. Prerequisite: ENGL& 101 with a "C" or better.
-OR-
ENGL&235 Technical Writing 5 Credits Search Schedule
The study of effective technical and professional communication. Development of skills in proposal writing, technical report writing, business correspondence, oral presentations, online communication, group problem solving, professional portfolio development and basic research techniques. This course was formerly known as TCOM 106, Technical and Professional Communication. Prerequisite: ENGL& 101 (formerly WRIT 101). Word processing skills recommended.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, AAS-SPEAKING-LISTENING, GER-CIS, AA-AAS-T-COMMUNICATION
BUS104 Business Math 5 Credits Search Schedule
Emphasis on solving practical problems in business, including percentages, payroll, simple and compound interest, annuities, discounts, markups, using a calculator. Prerequisite: MATH 094 or higher with a grade of "C" or better and eligible for ENGL& 101.
Distribution: AAS, AAS-COMPUTATION

Effective Catalog Year 2018-2019
Length of Program

The Office Assistant certificate program takes a minimum of four quarters of full-time studies for the certificate.

Application Process / How to Apply

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Additional Information

An Office Assistant Certificate of Completion will be awarded upon successful completion of all required courses. Courses used to complete the certificates apply directly to the Office Administration AAS degree.  

Special Program Note: Students should take enough keyboarding classes (OFTEC 111, 112, and 113) to achieve a minimum typing speed for their certificate program: Office Assistant Certificate – 40 words per minute.  Students who can keyboard by touch  may be eligible to bypass this class and still receive credit through the college’s advanced standing process.  See a faculty advisor to discuss this option.

 

Gainful Employment Disclosure
Revision Date: 
March 20, 2018