Medical Administrative Assistant

Associate in Applied Science

Credits: 94-96 | Length of Program: 6 quarters

Subject: Office Technology and Administration

Office Technology and Administration - Medical Administrative Assistant - Associate in Applied Science

The Associate in Applied Science Degree in Medical Administrative Assistant is designed for persons interested in working in a medical office in an administrative support position in the private or public sector. The program equips the student with a variety of skills used in large or small offices through the study of keyboarding, formatting, communications, human relations, word processing, spreadsheets, databases and other related courses.

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Career Opportunities

Graduates may work in large or small medical offices, or clinics as well as state, county, or other municipal agencies. Typical duties may include managing medical records, insurance and billing, filing, and performing receptionist functions. With experience, graduates of this program may advance to leadership positions within their organizations. Technical skills and the ability to adapt to new situations will be important to career advancement. See Business » Office Technology and Administration for more career and employment information.

Program Outcomes

At the completion of the Office Technology and Administration Program, the successful student will be able to:

Apply critical thinking, professional practices, and efficient techniques to complete job tasks
Communicate clearly and professionally with clients, supervisor, and coworkers
Evaluate a workplace problem and apply appropriate strategies and valid reasoning to process quantitative and symbolic data
Identify and adjust to workplace differences in order to operate collaboratively and effectively
Recognize ethical dilemmas in the workplace and evaluate the consequences
Demonstrate the ability to maintain proficiency with evolving technologies

Ed Plan / Class List

Required Courses

OFTEC100 Introduction to Computer Concepts & Applications 5 Credits Search Schedule

Designed for the novice computer user. Students will receive integrated computer instruction on word processing, spreadsheet, database, and presentation graphics software as well as the use of the Internet and web-based tools to achieve basic skills and knowledge in using a computer. Prerequisite: Instructor's permission.

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OFTEC108 Introduction to Microsoft Office 3 Credits Search Schedule

Introduces the software components of Microsoft Office: Word, Excel, PowerPoint and Access. Prerequisite: None.

OFTEC111 Keyboarding 2 Credits Search Schedule

Introduces the alphabetic, numeric, and symbol keys by touch. Focuses on wellness and ergonomic issues while developing keyboarding skills. Students can test out of this class by demonstrating proficiency on a placement test. Prerequisite: None.

OFTEC112 Skill Building 2 Credits Search Schedule

Continues development of keyboarding skills with an emphasis on ergonomically correct technique. Students can test out of this class by demonstrating proficiency on a placement test. Prerequisite: OFTEC 111.

OFTEC113 Speed and Accuracy Development 2 Credits Search Schedule

Continues skill building based on customized drills and exercises designed to help students improve keyboarding speed and accuracy. Students can test out of this class by demonstrating proficiency on a placement test. Prerequisite: OFTEC 112.

OFTEC125 Digital Productivity Tools 4 Credits Search Schedule

Introduces web-based tools used for office productivity and workflow management. Includes personal information systems and file sharing. Prerequisite: None.

OFTEC136 Microsoft Word I 5 Credits Search Schedule

Prepares students to use the features of Microsoft Word software to create a variety of documents for business or personal use. The ability to type at least 25 words per minute (wpm) is recommended. Prerequisite: OFTEC 100 or OFTEC 108.

OFTEC141 Excel 5 Credits Search Schedule

An introduction to Excel for worksheet applications. Creating simple worksheets using numbers, dates, text, formulas, desktop features, formatting, charting, printing, and file handling. Techniques include copying, moving, relative, and absolutes cell references, using functions in formulas, file linking, multiple windows, and range naming. More advanced topics such as database and macros will also be introduced. Prerequisite: OFTEC 108 or OFTEC 100 and MATH 094.

OFTEC150 Formatting I 4 Credits Search Schedule

Basic formatting techniques in keyboarding skill development using a personal computer with word processing software. Provides an introduction to business letters, memorandums, tables, and reports. The ability to type 30 words per minute (wpm) by touch is recommended. Prerequisite: OFTEC 108 or OFTEC 136.

OFTEC160 Business English 5 Credits Search Schedule

Examines language arts skills applied to proper business writing. Prerequisite: ENGL 098 or eligible for ENGL& 101.

OFTEC165 Office Procedures 5 Credits Search Schedule

Covers managing day-to-day activities to keep an office running efficiently and effectively. Discusses professional and ethical scenarios. OFTEC 108 recommended prior to enrollment or taken concurrently. Prerequisite: None.

OFTEC170 Practical Accounting 5 Credits Search Schedule

Covers the fundamentals of accounting for the office worker who will assist in accounting procedures. Prerequisite: MATH 094 or BUS 104.

OFTEC236 Word Processing II 5 Credits Search Schedule

Develops skills in advanced word processing features with an emphasis on critical thinking and problem solving as they apply to complex word processing projects. Students develop mastery-level competencies in Microsoft Word. Prerequisite: OFTEC 136.

OFTEC255 Records and Information Management 5 Credits Search Schedule

Introduces principles and procedures for records management including storage, retrieval, and control of records. Study of privacy, ethics, and security as they relate to RIM (Records and Information Management). Prerequisite: OFTEC 136 and CIS 145.

OFTEC260 Business Communication 5 Credits Search Schedule

Explores the principles of effective communication in business emphasizing the human relations factor, through correspondence, report writing, and an oral presentation. OFTEC 160 recommended. Prerequisite: ENGL& 101 with a "C" or better.

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ENGL&235 Technical Writing 5 Credits Search Schedule

The study of effective technical and professional communication. Development of skills in proposal writing, technical report writing, business correspondence, oral presentations, online communication, group problem solving, professional portfolio development and basic research techniques. This course was formerly known as TCOM 106, Technical and Professional Communication. Prerequisite: ENGL& 101 (formerly WRIT 101). Word processing skills recommended.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, AAS-SPEAKING-LISTENING, GER-CIS, AA-AAS-T-COMMUNICATION

CIS145 Introduction to Access 5 Credits Search Schedule

Introduces relational database concepts and applications using Microsoft Access. Database concepts and practices are discussed using business-related examples. OFTEC 101, 108 or CIS 123 recommended, or comparable competencies. Prerequisite: OFTEC 141 or MATH 097 with a "C" or better.

MED102 Medical Law, Ethics and Bioethics 2 Credits Search Schedule

Examines how ethics are derived from culture, religion, education, and environment, and then applies to medical ethics and bioethics. Includes, professionalism, risk management, and scarcity of resources. Explores health occupations, local community resources, and death and dying issues. Legal guidelines for healthcare employees and knowledge of federal and state healthcare legislation and regulations are also explored. Prerequisite: None.

MED103 Medical Terminology I 3 Credits Search Schedule

Study and construction of medical terms by learning and combining word roots, suffixes and prefixes. Emphasis on construction usage, definition, pronunciation and spelling. Prerequisite: None.

MED110 Medical Insurance Billing for the Medical Office 5 Credits Search Schedule

Covers legal issues associated with procedural and diagnostic coding, use of patient chart information, and translation of insurance information into numeric and alphanumeric codes. Prerequisite: MED 103 with a "C" or better and eligible for ENGL& 101.

MED151 Medical Administrative Procedures 5 Credits Search Schedule

Covers theory and skills related to the administrative procedures performed in an ambulatory healthcare setting. Introduces administrative work using an Electronic Medical Record (EMR). Prerequisite: ENGL& 101 and MATH 094 and MED 103 with a "C" or better.

OFTEC190 Cooperative Work Experience Search Schedule

This Course has no description available

General Education Requirements

ENGL&101 English Composition I 5 Credits Search Schedule

Develops writing skills by focusing on strategies and techniques writers use to convey ideas, evaluate information, make a point, and participate in multiple discourse communities. Emphasizes both the process and the product of writing. This course was formerly known as WRIT 101, College Writing I. Prerequisite: Appropriate placement test scores OR appropriate completion of ENGL 095, ENGL 095X, or ENGL 098 OR concurrent enrollment in ENGL 110 with instructor's permission.
Distribution: AA, AAS, AS, DTA, COMMUNICATION, GER-CIS, AA-AAS-T-COMMUNICATION, AAS-COMMUNICATION: Reading/Writing, AAS-READING-WRITING

BUS104 Business Math 5 Credits Search Schedule

Emphasis on solving practical problems in business, including percentages, payroll, simple and compound interest, annuities, discounts, markups, using a calculator. Prerequisite: MATH 094 or higher with a grade of "C" or better and eligible for ENGL& 101.
Distribution: AAS, AAS-COMPUTATION

Human Relations

5 Credits in HUMAN RELATIONS

Effective Catalog Year 2018-2019

Entry Requirements

Special Program Note: Students without computer experience should take OFTEC 100 or OFTEC 108 before enrolling in any computer classes. Students should take enough keyboarding classes (OFTEC 111, 112, and 113) to achieve a minimum typing speed for their program – 40 words per minute. Students who can keyboard by touch may be eligible to bypass these classes and still receive credit through the college’s advanced standing process. See a faculty advisor to discuss this option.

Length of Program

The Office Technology and Administration – Medical Administrative Assistant Program takes a minimum of six quarters of full-time studies for the Associate in Applied Science degree.

Application Process / How to Apply

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Additional Information

Revision Date:

March 20, 2018