Compassion Conference

Compassion and Gratitude in the Workplace Conference

Oct. 25, 2019  |  8 am to 5 pm  |  Lacey Campus Event Center

Creating a culture of compassion and gratitude in the workplace has become a focus for both organizations and individuals. It has become something that is essential to achieving companies' strategic objectives and retaining valuable employees.

This conference will explore how meeting these human needs results in high functioning organizations, the research behind these concepts, and what skills are needed to shift your organization to align. 

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Conference Schedule

7:30am - 8:00am - Check In & Refreshments
8:00am - 10:00am - Welcome & Keynote by Ryan Fehr, University of Washington

Bridging the Gratitude Gap: Techniques for Improving our Lives and Organizations Through Gratitude


10:15am - 11:45am - Breakout Sessions

  • Building High-Quality Connections. Ryan Fehr
  • Creating a Compassionate Work Place. Lisa Emmerich
  • The Leadership Journey: Making Compassionate Leadership Effective Leadership. Damon Drown & Rachel Macklin


11:45am - 12:15pm - Lunch provided by Freshii and Nineveh


12:15pm - 2:15pm - Afternoon Keynote by Lisa Emmerich, Compassion Institute

The Role of Compassion on Well-Being in the Workplace


2:30pm - 4:30pm - Breakout Sessions

  • How Practicing Self-Compassion Can Help You at Work. Lisa Emmerich
  • We Can Work Through This! Strategies for Repairing Trust in Groups. Wendy Fraser
  • Creating Psychological Safety in Minutes. John Utter

4:45pm - 5:00pm - Closing

Sessions

Morning Keynote

Bridging the Gratitude Gap: Techniques for Improving our Lives and Organizations Through Gratitude
Research suggests that gratitude can have a lasting effect on our well-being, the strength of our relationships, and even our success at work. Nonetheless, a culture of gratitude is often missing from today’s organizations. In this talk, we will examine the “gratitude gap” – the difference between the amount of gratitude we often hope to feel, express, and receive at work, and the amount that actually takes place. We will debunk several myths about gratitude, explore techniques for building our own gratitude habits, and discuss best practices for expressing gratitude to our colleagues. In addition, we will consider what it means to build a more grateful organization, barriers organizations often face in integrating gratitude into their cultures, and tools for overcoming those barriers. 

Speaker: Ryan Fehr

Morning Breakout Sessions

Building High-Quality Connections

Few factors make as big of a difference in our work lives as the quality of our relationships with our colleagues. When we have high-quality connections with our coworkers, managers, and employees, we are more likely to be satisfied with our jobs, less likely to experience work-based stress, and more likely to perform our work effectively. In this workshop, we identify three key pillars of building high-quality connections at work, and discuss best practices for putting this knowledge into action. Through a series of reflections, illustrations, and exercises, participants will walk away from this session empowered to build better relationships with their colleagues, and become more satisfied and productive in the process.

Speaker: Ryan Fehr

Creating a Compassionate Work Place

On a basic, fundamental level, all employees want to know that their work is important and meaningful. All employees also want to feel valued and appreciated by their colleagues and supervisors. This workshop will explore the social and emotional aspect of the work place and how to apply compassionate practices:

- to build trust

- to show appreciation

- to create an inclusive environment for all staff.

This workshop will also model and share best practices for adult learners which includes individual reflection, small group discussion, large group sharing, and protocols for brainstorming, team building, reading, and listening. The exercises and experiences in this breakout session have been specifically selected for participants to take away and share with their teams.

Speaker: Lisa Emmerich

The Leadership Journey: Making Compassionate Leadership Effective Leadership

Being an effective leader takes more than just simply assigning tasks and monitoring progress towards goals. In fact, the most effective leaders are those that can demonstrate compassion. For example, they recognize the humanity of employees by being willing to admit when they are wrong, care more about the employee than their production, and care more about helping than leading.  In this workshop participants will review the leadership journey which describes how a person can transform from a manager who focuses to narrowly on performance to a leader who helps others be their best self through compassion. Using a psychometrically validated survey participants will have the opportunity to rate themselves and their supervisors to explore what they can do to be more effective at demonstrating compassion for others and discover how they can assist their leader in showing care for them. By the end of the breakout session participants will leave empowered with a readily actionable plan that will help them be the hero in their own story.

Speaker: Damon Drown & Rachel Macklin

Afternoon Keynote:

The Role of Compassion on Well-Being in the Workplace

Creating a culture of compassion and gratitude is where many individuals and organizations are placing their attention today. Evidence suggests that that organizations that foster these virtues have improved morale, stronger relationships, workplace resilience, and increased performance. Lisa explores compassion and gratitude as capacities that can be trained and applied in the work environment with a focus on key qualities and processes that strengthen these capacities. Examples from workplaces that value these capacities will be shared and participants will have the opportunity to experience evidence-based exercises that cultivate gratitude and compassion.

Speaker: Lisa Emmerich

Afternoon Breakout Sessions

How Practicing Self-Compassion Can Help You at Work.

To be happier, more resilient, and successful evidence suggests moving beyond self-criticism and into self-compassion. This workshop explores the three principles of self-compassion, evidence based experiences to strengthen it and how to apply self-compassion to dealing with difficult coworkers. Small and large group discussions, individual reflections, and exercises based on the recent research into compassion training that can be taught to others are part of this workshop. In this breakout, the information, experience and exercises are specifically selected for participants to take away and share with their team.

Speaker: Lisa Emmerich

We Can Work Through This! Strategies for Repairing Trust in Groups

Trust permeates relationships. When there is trust within groups, information flows and issues can be resolved easier. These are core ingredients in a thriving organization. However, when groups experience low trust or a violation of trust, it can be very disruptive to relationships and work systems. So how can groups work through it? This presentation highlights doctoral research on trust repair and provides strategies to strengthen relationships. Further, this session shares a new research-based model and provides tools that become an immediate take-away for all participants to apply at the group or organizational level.

Speaker: Wendy Fraser

Creating Psychological Safety in Minutes

Psychological Safety is the #1 predictor of team success according to studies done by Google and Harvard. In a psychologically safe environment, we can speak our minds without fear of reprisal. In this class you’ll learn and practice several powerful techniques for creating safety with others that you can implement at work in meetings, individual discussions, emails and other modes of interaction. You’ll also learn how we, as human beings, are biologically wired to increase our abilities for empathy, planning, strategy, mindfulness, and moral reasoning when we feel safe and connected. You will receive handouts covering the strategies and information covered in class so you can begin creating more psychological safety immediately.

Speaker:  John Utter

Speakers

Ryan FehrRyan Fehr

Ryan Fehr is an Associate Professor and Michael G. Foster Faculty Fellow at the University of Washington's Foster School of Business, where he teaches MBA courses on ethics, leadership, and related topics. His research focuses on building more positive organizations, with a particular interest in gratitude, compassion, and forgiveness. This work has been funded by the National Science Foundation and Department of Homeland Security, and has been featured in news outlets such as NPR, the New York Times, the Wall Street Journal, and the Washington Post. In addition to his research experience, Ryan has served as a consultant for organizations ranging from San Francisco-based design firm IDEO to China’s largest producer of airline food.

Morning Keynote: Bridging the Gratitude Gap: Techniques for Improving our Lives and Organizations Through Gratitude

Session title: Building High-Quality Connections


 

Damon DrownDamon Drown

Damon Drown, Thrive at Work, is a think tank focused on workplace performance and wellbeing located in the greater Seattle area. They create unique workshops, learning experiences, materials, and scientifically validated methods that are remarkable for their holistic, sustainable, and highly practical approach. They combine their decades of experience in wide-ranging disciplines to bring a fresh approach toward creating better workplaces and better workplace experiences that also boost the bottom line.

Session title: The Leadership Journey: Making Compassionate Leadership Effective Leadership

 

John UtterJohn Utter

John Utter is from Thrive at Work, a think tank focused on workplace performance and wellbeing located in the greater Seattle area. They create unique workshops, learning experiences, materials, and scientifically validated methods that are remarkable for their holistic, sustainable, and highly practical approach.

 

Session title: Create Psychological Safety in Minutes

Session title: Compassionate Coaching for Productivity

 

Lisa Emmerich

Lisa Emmerich, was raised in the Pacific Northwest and completed a BS in Journalism at the University of Oregon and a Masters Degree in Education at Western Oregon University. She also met the requirements for teaching and school leadership licensure through the College of Education and Leadership U of O. She has over 30 years of experience as a teacher and school administrator, the last nine as the principal of a large, comprehensive high school, Evergreen High School, in Vancouver, WA. Lisa is also a certified Compassion Cultivation Training teacher for the Compassion Institute and is also trained to teach Mindful Eating and Conscious Living. Her private practice is Journeys to Compassion.

Afternoon Keynote: The Role of Compassion and Gratitude on Well-Being in the Workplace

Session title: How Practicing Self-Compassion Can Help You at Work

Session title: Creating a Compassionate Work Place

 

 

Dr. Wendy Fraser

Wendy Fraser believes in and mentors the collective wisdom in an organization by engaging the talents and hearts of people. Through leadership and organization development, she fosters and builds capacity through strengthening human relationships and systems so that groups and organizations thrive. She brings fresh approaches to her work with a flare of humor and can yield results. For over ten years, Wendy actively researched trust behaviors and trust repair in groups. She is an author, speaker, and consultant who helps groups and organizations thrive. She has over twenty-five years’ experience in organization development working with public, private, education, and nonprofit clients throughout the United States, Canada, Caribbean Islands, and China. She received the State of Washington Governor’s Distinguished Managers Award – Sustaining Leader.  And, she was honored with an international humanitarian award for her work with developing leadership strengths in youth around the world. Wendy holds a doctorate and three masters degrees. She teaches at two universities and is a highly sought after consultant and speaker. Wendy lives in Olympia, Washington with her family and is a volunteer in the schools and community service organizations.

Session title: We Can Work Through This! Strategies for Repairing Trust in Groups


 
About the Conference

Over the past year we have been building curriculum and adding classes around trust, creating psychological safety, happiness at work, and other topics that deal with the underlying issues that can lead to retention issues or people not feeling fulfilled with the work they are doing. At the same time our unemployment rate is the lowest in a decade leading to agencies and businesses competing for talent and employees seeking to find a culture where they can be wholly successful.

Research at top institutions like Berkley and Stanford are exploring how compassion, gratitude, and empathy are essential characteristics of organizational culture not just because it is the right thing to do but that it is key to achieving the strategic objectives that ensure success.  Our hope is that this conference is the first step in launching a sustainable program in compassion and gratitude that will change the way we serve each other and our public.

Conference logistics

  • Lunch is part of your registration fee and provided by Freshi and Nineveh and will have a variety of dietary options available.
  • Parking at the SPSCC Lacey Campus is free.  We are also located right across from the Lacey Transit Station for those who wish to take the bus.  
  • There will be coffee and tea service in the morning at the conference and for those that have special coffee preferences we are across the street from Dancing Goats and two blocks from the Starbucks on Sleater-Kinney.

Click the links below to access the PowerPoints from each session: