Compassion Conference

Compassion and Gratitude in the Workplace Conference

Oct. 25, 2019  |  8 am to 5 pm  |  Lacey Campus Event Center

Creating a culture of compassion and gratitude in the workplace has become a focus for both organizations and individuals. It has become something that is essential to achieving companies' strategic objectives and retaining valuable employees.

This conference will explore how meeting these human needs results in high functioning organizations, the research behind these concepts, and what skills are needed to shift your organization to align. 

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Conference Schedule

7:30am - 8:00am - Check In & Refreshments
8:00am - 10:00am - Welcome & Keynote by Ryan Fehr, University of Washington

Bridging the Gratitude Gap: Techniques for Improving our Lives and Organizations Through Gratitude


10:15am - 11:45am - Breakout Sessions

  • Trust: How to Build Trust When it Matters Most. Amy Leneker
  • The Leadership Journey: Making Compassionate Leadership Effective Leadership. Damon Drown
  • Compassionate Coaching for Productivity. John Utter
  • Hope Inspired Leadership. Jon Tunheim
  • Building High-Quality Connections. Ryan Fehr
  • Creating a Compassionate Work Place. Lisa Emmerich


11:45am - 12:15pm - Lunch provided by Freshi and Nineveh
12:15pm - 2:15pm - Afternoon Keynote by Lisa Emmerich, Compassion Institute

The Role of Compassion on Well-Being in the Workplace


2:30pm - 4:30pm - Breakout Sessions

  • How Practicing Self-Compassion Can Help You at Work. Lisa Emmerich
  • Working with Basic Human Needs. Doric Olson
  • Compassionate Courage-Primal Virtue Leadership. Sam Senn
  • Creating Psychological Safety in Minutes. John Utter
  • Building High-Quality Connections. Ryan Fehr
  • We can Work Through This! Strategies for Repairing Trust in Groups. Dr. Wendy Fraser
  • Vicarious Trauma and Self-care. Anne Hansen
  • Resilience in the Workplace: What we Need to Start Talking About. Linda Tilson

4:45pm - 5:00pm - Closing

Sessions

Morning Keynote

Bridging the Gratitude Gap: Techniques for Improving our Lives and Organizations Through Gratitude
Research suggests that gratitude can have a lasting effect on our well-being, the strength of our relationships, and even our success at work. Nonetheless, a culture of gratitude is often missing from today’s organizations. In this talk, we will examine the “gratitude gap” – the difference between the amount of gratitude we often hope to feel, express, and receive at work, and the amount that actually takes place. We will debunk several myths about gratitude, explore techniques for building our own gratitude habits, and discuss best practices for expressing gratitude to our colleagues. In addition, we will consider what it means to build a more grateful organization, barriers organizations often face in integrating gratitude into their cultures, and tools for overcoming those barriers. 

Speaker: Ryan Fehr

Morning Breakout Sessions

How to Build and Repair Trust When It Matters Most

In this fun and informative workshop, we will explore trust and why it is the foundation for all we do, both at work and at home. We will look at new and groundbreaking data from around the world about trust – what do we need to build it and what gets in our way? We will look at how our values can help us build and repair trust, even when it’s difficult. Each participant will leave with a personalized action plan to build and restore trust in their own lives, and in the relationships that matter most.

Speaker: Amy Leneker

Compassionate Coaching for Productivity

When coached with a compassionate approach, people are able to take greater responsibility for challenges and become truly inspired to tackle difficult tasks. GROW coaching offers a memorable and supportive framework for meeting others where they’re at and for helping them find their own way through challenges. This type of coaching is an incredibly effective tool for managers and others who want to empower the people around them. During this class you will have the opportunity to practice, discuss, and see demonstrations. 8.5 X 11 full color posters outlining the GROW coaching process, along with a handy guide will be provided as a take-away so you can put your learnings into practice immediately.

Speaker: John Utter

The Leadership Journey: Making Compassionate Leadership Effective Leadership.  
Being an effective leader takes more than just simply assigning tasks and monitoring progress towards goals. In fact, the most effective leaders are those that can demonstrate compassion. For example, they recognize the humanity of employees by being willing to admit when they are wrong, care more about the employee than their production, and care more about helping than leading.  In this workshop participants will review the leadership journey which describes how a person can transform from a manager who focuses to narrowly on performance to a leader who helps others be their best self through compassion. Using a psychometrically validated survey participants will have the opportunity to rate themselves and their supervisors to explore what they can do to be more effective at demonstrating compassion for others and discover how they can assist their leader in showing care for them. By the end of the breakout session participants will leave empowered with a readily actionable plan that will help them be the hero in their own story.

Speaker: Damon Drown

Hope Inspired Leadership

After two decades of research, Hope is now considered a leading predictor of a person’s ability to thrive and flourish.  Research shows that higher hope predicts improvements in goal achievement, physical health, academic performance and organizational productivity.  Hope increases resilience to stress, compassion fatigue and depression.  The positive psychology construct of Hope Theory offers insight into how hope can be leveraged for organizational and personal effectiveness.  Organizations with high collective hope reach goals more often and sooner, experience higher productivity, lower turnover, and increased job satisfaction.  Hope Theory provides a path for strategic planning, creative problem-solving and goal achievement.  This presentation will describe the foundation of hope theory and provide insight on how you can individual and collective hope to inspire positive change.

Speaker: Jon Tunheim

Building High-Quality Connections

Few factors make as big of a difference in our work lives as the quality of our relationships with our colleagues. When we have high-quality connections with our coworkers, managers, and employees, we are more likely to be satisfied with our jobs, less likely to experience work-based stress, and more likely to perform our work effectively. In this workshop, we identify three key pillars of building high-quality connections at work, and discuss best practices for putting this knowledge into action. Through a series of reflections, illustrations, and exercises, participants will walk away from this session empowered to build better relationships with their colleagues, and become more satisfied and productive in the process.

Speaker: Ryan Fehr

Creating a Compassionate Work Place

On a basic, fundamental level, all employees want to know that their work is important and meaningful. All employees also want to feel valued and appreciated by their colleagues and supervisors. This workshop will explore the social and emotional aspect of the work place and how to apply compassionate practices:

- to build trust

- to show appreciation

- to create an inclusive environment for all staff.

This workshop will also model and share best practices for adult learners which includes individual reflection, small group discussion, large group sharing, and protocols for brainstorming, team building, reading, and listening. The exercises and experiences in this breakout session have been specifically selected for participants to take away and share with their teams.

Speaker: Lisa Emmerich

Afternoon Keynote:

The Role of Compassion on Well-Being in the Workplace

Creating a culture of compassion and gratitude is where many individuals and organizations are placing their attention today. Recent research into compassion training for individuals suggests it improves mood, well-being, relationships, resilience and performance particularly in challenging situations. Emerging evidence also suggests across industries, organizations that make a coordinated effort at work to foster virtues like compassion and gratitude perform significantly better than other organizations both objectively and subjectively. This session explores compassion and gratitude as capacities that can be trained and applied in the work environment. The key qualities and processes to strength those capacities will be focused on. Examples will be shared of what workplaces that values these capacities are doing. And participants will have the opportunity to experience evidence-based exercises that cultivate gratitude and compassion.

Speaker: Lisa Emmerich

Afternoon Breakout Sessions

How Practicing Self-Compassion Can Help You at Work.

To be happier, more resilient, and successful evidence suggests moving beyond self-criticism and into self-compassion. This workshop explores the three principles of self-compassion, evidence based experiences to strengthen it and how to apply self-compassion to dealing with difficult coworkers. Small and large group discussions, individual reflections, and exercises based on the recent research into compassion training that can be taught to others are part of this workshop. In this breakout, the information, experience and exercises are specifically selected for participants to take away and share with their team.

Speaker: Lisa Emmerich

Working with Basic Human Needs

Over 40 years of Self-Determination research has determined there are three basic human needs: Autonomy, relatedness, and competence. Further, this same research has determined that when workplaces are able to meet the basic human needs of their employees, those employees will tend to be more productive, experience greater wellbeing, and demonstrate increased positive characteristics such as trustworthiness. In this breakout session we’ll present the workplace characteristics and practices that have been shown to most support basic human needs, giving you a solid template for how to inspire everyone around you to show up as the best version of themselves. More than just a lecture; effective tools will be demonstrated and practiced in this session.

Speaker: Doric Olson

Compassionate Courage - PRIMAL VIRTUE LEADERSHIP

This program explores what it takes to make decisions with courage, compassion and constancy of purpose.  In this session you will learn how to develop an authentic and confident trust in your own decisions and how this actively translates to your reputation and ability to engage and inspire transformational relationships with those you serve and influence. Gandhi said, “Happiness is when what you think, what you say, and what you do are in harmony.”

Speaker: Sam Senn

Create Psychological Safety in Minutes

Psychological Safety is the #1 predictor of team success according to studies done by Google and Harvard. In a psychologically safe environment, we can speak our minds without fear of reprisal. In this class you’ll learn and practice several powerful techniques for creating safety with others that you can implement at work in meetings, individual discussions, emails and other modes of interaction. You’ll also learn how we, as human beings, are biologically wired to increase our abilities for empathy, planning, strategy, mindfulness, and moral reasoning when we feel safe and connected. You will receive handouts covering the strategies and information covered in class so you can begin creating more psychological safety immediately.

Speaker: John Utter

Building High-Quality Connections (repeat from morning)

Few factors make as big of a difference in our work lives as the quality of our relationships with our colleagues. When we have high-quality connections with our coworkers, managers, and employees, we are more likely to be satisfied with our jobs, less likely to experience work-based stress, and more likely to perform our work effectively. In this workshop, we identify key pillars of building high-quality connections at work, and discuss best practices for putting this knowledge into action. Through a series of reflections, illustrations, and exercises, participants will walk away from this session empowered to build better relationships with their colleagues, and become more satisfied and productive in the process.

Speaker: Ryan Fehr

We can work through this! Strategies for repairing trust in groups

Trust permeates relationships. When there is trust within groups, information flows and issues can be resolved easier. These are core ingredients in a thriving organization. However, when groups experience low trust or a violation of trust, it can be very disruptive to relationships and work systems. So how can groups work through it? This presentation highlights doctoral research on trust repair and provides strategies to strengthen relationships. Further, this session shares a new research-based model and provides tools that become an immediate take-away for all participants to apply at the group or organizational level.

Speaker: Dr. Wendy Fraser

Vicarious Trauma and Self-care

When we work in professions that include care and support of others, we need to take care of ourselves wholly. This session will explore the effects of second hand trauma, how to identify warning signs, and create a plan of self-care in order to manage the cumulative effect of being in service of others.

Speaker Anne Hansen

Resilience in the Workplace:  What We Need to Start Talking About

In this interactive workshop we will begin by exploring the definition of what it means to be resilient.  Moving from society’s outdated message of “adapt and overcome” to empowering people to talk about what they need from others and themselves to weather change and move forward.  Telling people to be resilient will not solve the problem.  Instead we need to show people how to build a strong sense of self so they can practice healthy behaviors and get out of the cycle of daily “crisis management”.

Each participant will build a plan that is not only actionable but is sustainable and holds one accountable.  This plan will refocus the mindset, build in self-care, and provide individualized strategies for how to handle triggers when they do surface.  Everyone will have a clearer sense of who they are, what their triggers are, and what things they need present to live a life filled with contentment and hope.

Speaker: Linda Tilson

Speakers

Ryan Fehr

Ryan Fehr

Ryan Fehr is an Associate Professor and Michael G. Foster Faculty Fellow at the University of Washington's Foster School of Business, where he teaches MBA courses on ethics, leadership, and related topics. His research focuses on building more positive organizations, with a particular interest in gratitude, compassion, and forgiveness. This work has been funded by the National Science Foundation and Department of Homeland Security, and has been featured in news outlets such as NPR, the New York Times, the Wall Street Journal, and the Washington Post. In addition to his research experience, Ryan has served as a consultant for organizations ranging from San Francisco-based design firm IDEO to China’s largest producer of airline food.

Morning Keynote: Bridging the Gratitude Gap: Techniques for Improving our Lives and Organizations Through Gratitude

Session title: Building High-Quality Connections

 

Anne Hansen

Anne Hansen

Anne Hansen is a Leadership Development Manager within the Workforce Support & Development Division at DES. Her experience includes 21 years in Social Service focused organizations, public and private sectors, concentrating on Leadership and Employee Engagement, Strategic Planning and Wellness. Anne’s approach is to see each person as a unique individual with life experiences that inform their personal values, communication needs and learning styles.

Session title: Vicarious Trauma and Self-care

 

Amy Leneker

Amy Leneker

Amy Leneker is a Leadership Consultant and the founder of Compass Consulting, LLC. Having spent over 20 years in state government in various leadership roles, she is known for her trusted advice, her track record of delivering results and her optimistic attitude. Amy is a Certified Trainer and has trained thousands of executives, leaders and practitioners.

 

Session title: How to Build and Repair Trust When it Matters Most

 

Doric Olson

Doric Olson

Doric Olson is from Thrive at Work, a think tank focused on workplace performance and wellbeing located in the greater Seattle area. They create unique workshops, learning experiences, materials, and scientifically validated methods that are remarkable for their holistic, sustainable, and highly practical approach. They combine their decades of experience in wide-ranging disciplines to bring a fresh approach toward creating better workplaces and better workplace experiences that also boost the bottom line.

Session title: Working with Basic Human Needs

 

Damon Drown

Damon Drown

Damon Drown, Thrive at Work, is a think tank focused on workplace performance and wellbeing located in the greater Seattle area. They create unique workshops, learning experiences, materials, and scientifically validated methods that are remarkable for their holistic, sustainable, and highly practical approach. They combine their decades of experience in wide-ranging disciplines to bring a fresh approach toward creating better workplaces and better workplace experiences that also boost the bottom line.

Session title: The Leadership Journey: Making Compassionate Leadership Effective Leadership

 

John Utter

John Utter

John Utter is from Thrive at Work, a think tank focused on workplace performance and wellbeing located in the greater Seattle area. They create unique workshops, learning experiences, materials, and scientifically validated methods that are remarkable for their holistic, sustainable, and highly practical approach.

 

Session title: Create Psychological Safety in Minutes

Session title: Compassionate Coaching for Productivity

 

Jon Tunheim

Jon Tunheim

Jon Tunheim, originally from South Dakota, earned his Bachelor Degree in Physics at South Dakota State University in 1987 and soon moved to the state of Washington to attend law school at the University of Puget Sound School of Law. While in law school, he joined the Thurston County Prosecuting Attorney’s Office as a legal intern and upon being admitted to the bar, was appointed as a Deputy Prosecuting Attorney. Jon has personally prosecuted hundreds of cases, focusing mostly on cases involving sexual assault, domestic violence and crimes against children, and has become intensely interested in the positive psychology construct of Hope Theory and how hope can be leveraged to help individuals, organizations and communities thrive. As a self-proclaimed "hope-ologist," Jon is now convinced that hope is critical to building and leading effective organizations. Jon is a frequent presenter of hope theory and strives to provide audiences with a framework to better understand individual and collective hope and its positive influence on people and organizations.

Session title:Hope Inspired Leadership

 

Lisa Emmerich

Lisa Emmerich, was raised in the Pacific Northwest and completed a BS in Journalism at the University of Oregon and a Masters Degree in Education at Western Oregon University. She also met the requirements for teaching and school leadership licensure through the College of Education and Leadership U of O. She has over 30 years of experience as a teacher and school administrator, the last nine as the principal of a large, comprehensive high school, Evergreen High School, in Vancouver, WA. Lisa is also a certified Compassion Cultivation Training teacher for the Compassion Institute and is also trained to teach Mindful Eating and Conscious Living. Her private practice is Journeys to Compassion.

Afternoon Keynote: The Role of Compassion and Gratitude on Well-Being in the Workplace

Session title: How Practicing Self-Compassion Can Help You at Work

Session title: Creating a Compassionate Work Place

 
 

Linda Tilson

Linda Tilson

Linda Tilson proudly serves as the Chief Operating Officer for Coaching Hub, LLC and has over twelve years of managerial experience leading professional accountants for the State of Washington Workers' Compensation Program. Linda is passionate about empowering people in their professional settings and believes in creating a living legacy.  As a confidence coach, she believes that all things begin and end with how you choose to  show up.   She coaches people using a four-pillar system based on Confidence in Self and Others, Appreciative Inquiry, Process Management, and Accountability.   

Session title: Resilience in the Workplace: What we Need to Start Talking About

 

Sam Senn

Sam Senn

Sam Senn is Dancing Shepherd CEO & Co-Founder, a consultancy specializing in professional development and coaching services for high-growth leadersof exceptional competency and character. Sam has successfully delivered leadership and operational excellence programs to over 150 unique organizations in the private and public sector. As a senior public executive leader, Sam directly led an organization of over 4000 staff, with 300+ community partners, and serving over 1.5 million Washington residents each year.

Session title: Compassionate Courage - Primal Virtue Leadership

 

Wendy Fraser

Dr. Wendy Fraser

Dr. Wendy Fraser believes in and mentors the collective wisdom in an organization by engaging the talents and hearts of people. Through leadership and organization development, she fosters and builds capacity through strengthening human relationships and systems so that groups and organizations thrive. She brings fresh approaches to her work with a flare of humor and can yield results. For over ten years, Wendy actively researched trust behaviors and trust repair in groups.

Session Title: We can Work Through This! Strategies for Repairing Trust in Groups

 

 
About the Conference

Over the past year we have been building curriculum and adding classes around trust, creating psychological safety, happiness at work, and other topics that deal with the underlying issues that can lead to retention issues or people not feeling fulfilled with the work they are doing. At the same time our unemployment rate is the lowest in a decade leading to agencies and businesses competing for talent and employees seeking to find a culture where they can be wholly successful.

Research at top institutions like Berkley and Stanford are exploring how compassion, gratitude, and empathy are essential characteristics of organizational culture not just because it is the right thing to do but that it is key to achieving the strategic objectives that ensure success.  Our hope is that this conference is the first step in launching a sustainable program in compassion and gratitude that will change the way we serve each other and our public.

Conference logistics

  • Lunch is part of your registration fee and provided by Freshi and Nineveh and will have a variety of dietary options available.
  • Parking at the SPSCC Lacey Campus is free.  We are also located right across from the Lacey Transit Station for those who wish to take the bus.  
  • There will be coffee and tea service in the morning at the conference and for those that have special coffee preferences we are across the street from Dancing Goats and two blocks from the Starbucks on Sleater-Kinney.