Canvas

About Canvas

Canvas is the primary Learning Management System used at SPSCC and other colleges across Washington state. Almost all courses use Canvas to some extent, not just fully online courses.  Once you log on to your online classroom, you will notice that it may include readings, exercises, videos, podcasts, discussion forums, written assignments, and group work. Like a traditional course, online courses have regularly scheduled beginning and ending dates, as well as deadlines for completing class assignments.

Canvas FAQs

How can I login to Canvas?
  • Go to https://spscc.instructure.com
  • Log in with your Student Identification (SID) number (875000000) 
  • Your default Canvas password is the first 8 letters of your last name, all lowercase. If your last name is short, repeat it until you reach 8 letters.
    • For example, if your last name is Jones, your password will be jonesjon. If your last name is Rodriguez, your password will be rodrigue.
    • For hyphenated last names or names with two words, use both names but without the hyphen or space. For example, if your last name is Smith-Johnson, your password will smithjoh. If your last name is Van Baker, your password will be vanbaker.
Should I use a specific web browser?

Canvas works best with Chrome, Firefox or Safari. Keep your browser up-to-date to guarantee compatibility with Canvas. You can check (and update) your browser by visiting WhatIsMyBrowser.com. We do not recommend using Internet Explorer or Microsoft Edge. From a smartphone, using the app works better for most tasks than the mobile web site, regardless of browser.

A full list of technical requirements, including supported browsers, required plug-ins, and security settings, is available through the Canvas community.

Do I need to install anything?

Canvas currently uses Flash to display certain content, and you may require Adobe Reader or Microsoft Office to download and open documents or files from your instructor. You may check your current versions of Flash and Adobe, as well as update them, by visiting WhatIsMyBrowser.com. You may download and install Microsoft Office for free while you are an SPSCC student by logging into your SPSCC Office 365 account.

full list of technical requirements, including supported browsers, required plug-ins, and security settings, is available through the Canvas community.

How do I login from a mobile device?

Once you have downloaded the app and opened it for the first time, you will be asked to select a school. Search for and select "South Puget Sound Community College." Your login information is exactly the same on the app as the website.

Where are my courses?

Beginning approximately two weeks prior to the beginning of the quarter, Canvas will automatically show your current quarter's published classes in your Dashboard when you log in, as well as any "favorite" courses. To see all your courses, click the Courses icon in the left-hand column, then click the text link "All Courses". To change the courses on your dashboard, select the "star" icon next to the course title to mark it as a "favorite," or unselect it to remove the course as a "favorite" and hide it on your dashboard.

From the All Courses page, you will also see a complete list of your SPSCC courses, including whether or not each course has been published. Until a course is published, you cannot access any of the content for that class via Canvas. For questions on when or if a course will be published, contact your instructor.

My course Isn’t in Canvas, what should I do?

Beginning approximately two weeks prior to the beginning of the quarter, you will be able to see a list of your courses in Canvas. Note that until a course is published, you cannot access any of the content for that class via Canvas.To see all your courses, click the Courses icon in the left-hand column, then click the text link "All Courses". From the All Courses page, you will also see a complete list of your SPSCC courses, including whether or not each course has been published. For questions on when or if a course will be published, and if Canvas will be used for that course, contact your instructor.

If you do not see the course from the mobile app, login from a web browser first and confirm which courses should appear on your Canvas dashboard. To see all your courses, click the Courses icon in the left-hand column, then click the text link "All Courses". To change the courses on your dashboard, select the "star" icon next to the course title to mark it as a "favorite," or unselect it to remove the course as a "favorite" and hide it on your dashboard. Only courses on the dashboard appear from within the mobile app.

If your course vanishes during the quarter, check your enrollment status. You may have been dropped from the course for non-payment or non-participation. You can check with Enrollment Services  at 360.596.5241 or visit either campus' One Stop desk for instructions on resolving the issue and being re-added to your courses.

My assignment is due but doesn't show in Canvas.

First, confirm that you are looking in the right place. Each Canvas course can look a little different, based on how your instructor built the class. If available, select "Modules" from the navigation menu on the left, and look for the assignment there. If it is not available, look for Assignments, Quizzes, or Discussions on the navigation menu on the left, depending on what is due. If it does not show in either place, the assignment may not be published, or it may be somewhere else in the course. Contact your instructor for assistance.

How do I contact my teacher through Canvas?

From Canvas, select the Inbox icon on the left-side navigation menu. Near the top click the "Compose a New Message" button. You may type your instructor's name, or you can select your course and instructor from the drop-down lists. Type your message, and click "Send." Note that you cannot contact your instructor through Canvas until your course has been published.

How do I check my grades in a Canvas course?

From within the Canvas page for your course, select "Grades" from the navigation options on the left. Results for any assignment graded through Canvas will be available there. If you have questions about your score, or missing grades, contact your instructor. Remember that your total in the course is only reflective of what assignments have already been graded, and until the very end of the course is not a final score. Your grade will adjust as the course continues and new assignments are entered.

Where can I get more help with Canvas?

Limited Canvas support is available at all three LSS centers, (English & Communication, Math & Science, and the Computer Center)

For more in-depth support, you can contact either the SPSCC Help Desk or the Center for Teaching & Online Learning.

  • For the Help Desk, you may:
    • Visit IT Services on the first floor of building 25 at the Mottman campus
    • Call (360) 596-5544
    • E-mail helpdesk@spscc.edu
  • For the Center for Teaching & Online Learning, you may:
    • Visit us on the first floor of building 22 at the Mottman campus
    • Call (360) 596-5314
    • E-mail elearningsupport@spscc.edu
    • Select the "Help" button from the left-hand navigation menu in Canvas.
How can I get help with MathXL, Cengage, MyLab, etc.?

Because we have no access to third-party tools such as MyLab and MathXL, the CTOL can provide only limited support for these tools. We can help you follow any directions from your instructor or the tool's publisher, but we have no administrative access so cannot reset passwords, see work submitted, or anything like that. For support with these tools, please visit their respective technical support pages.

Frequently used tools include: