Student Complaints

Section: 
Student Services
Policy Number: 
108
Effective: 
Wednesday, April 2, 2014
Steward: 
Policy: 

Students need to express and resolve misunderstandings or complaints with any college employee or procedure in a fair and equitable manner.

A complaint is any expression of dissatisfaction with the performance of a college employee or procedure. The student who has a complaint should follow the procedure outlined in the Code of Student Rights and Responsibilities 132X-60-080.

Purpose: 

To provide students a process for addressing non-academic and academic complaints.

Discrimination complaints, including harassment and sexual harassment should pursue an institutional complaint under the procedures outlined in the SPSCC Nondiscrimination Policy and Discrimination Complaint/Grievance Procedure document.