Section:
Student Services
Policy Number:
108
Effective:
Wednesday, April 2, 2014
Steward:
Policy:
Students need to express and resolve misunderstandings or complaints with any college employee or procedure in a fair and equitable manner.
A complaint is any expression of dissatisfaction with the performance of a college employee or procedure. The student who has a complaint should follow the procedure outlined in the Code of Student Rights and Responsibilities 132X-60-080.
Purpose:
To provide students a process for addressing non-academic and academic complaints.
Discrimination complaints, including harassment and sexual harassment should pursue an institutional complaint under the procedures outlined in the SPSCC Nondiscrimination Policy and Discrimination Complaint/Grievance Procedure document.
References: