Project Dashboard

What is ctcLink?

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty, and staff anytime, anywhere access to a modern, efficient way of doing their college business. ctcLink is about much more than new software. As the current 35-year-old administrative system is replaced, colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system.

The ctcLink Project is made up of a number of critical components, including:

  • Business process changes and standardization related to improving administrative efficiency
  • Organizational change required to support streamlined processes across functional areas within and between individual college departments and the college system
  • Implementation of an integrated software suite (Oracle PeopleSoft) to support the system’s current and future business needs

Current Project Phase: Implementation - Structure

Having passed through Peer Review in July 2020, SPSCC has moved into the Structure Phase of Implementation of the ctcLink Project.The college kicked off this phase of the project on October 19, 2020. Over the next several months, the Subject Matter Experts will work closely with SBCTC, learning more about the ctcLink system and functionality. They will be making decisions to develop and test SPSCC specific configurations. The high-level tasks for this phase include:

  • Global Design Adoption (GDA)
  • Business Process Fit/Gap (BPFG)
  • Update Business Process Flows
  • Local Configuration
  • Training Materials Analysis/Build
  • User Acceptance Testing
  • Identify Exceptions
  • Design Extensions
  • Perpare / Update Test Scripts
  • Map Supplemental Systems Data

Benefits of ctcLink

ctcLink will change many of the ways we do things at Washington’s community and technical colleges. Once implemented, colleges will have a modern suite of online tools and a set of common core business processes. ctcLink benefits include:


  • Access to information from anywhere at any time
  • A single source of accurate, real-time data and common reporting tools
  • Standardization of select administrative processes to support effectiveness across the system
  • Ability to respond to changing business requirements
  • A modern, consistent way to manage student records, enrollment reports, grades, class rosters, scheduling information, tuition and financial aid processes, accounting, state/federal reports, and more

For Employees

  • Self-service tools to manage personal information and other college business online
  • Consolidated payroll processing and a full suite of online HR tools and services
  • An online, integrated suite of financial tools and the ability to create automated approval workflow processes for purchasing, travel authorizations, expense reimbursements and more
  • A modern, consistent way of managing and sharing state and federal reports; payroll, purchasing and employee records; recruitment tools and benefits administration

For Students

  • A set of common, mobile-friendly tools to handle college business online, at any time
  • A single ID and student record that follows students wherever they go within the Washington community and technical college system
  • 24/7 access to an online student center where students can register for classes; handle financial aid processes; pay tuition and fees; add, drop or swap classes; contact an instructor or advisor; manage personal contact information; view grades, track academic goals and apply for graduation