You Deserve a Safe and Positive Student Experience
SPSCC is dedicated to the development of ethically sensitive and responsible persons, through a sound educational program and policies concerning conduct that encourage independence and maturity. Our goal is to strengthen the spirit of mutual cooperation and responsibility shared by all members of the college community.
Students may express and resolve misunderstandings or complaints with any college employee or procedure in a fair and equitable manner. A complaint is any expression of dissatisfaction with the performance of a college employee or procedure.
Grade Appeals Process
Students with an academic complaint including, but not limited to, grade disputes, should contact the faculty member within ten business days of the incident and attempt to resolve the issue.
If you are unable to resolve the issue, you should file a grade appeal in the Grade Appeal Form to Deans within ten business days of contact with the faculty.
If you are still unable to resolve the issue, you should file a grade appeal in the Grade Appeal Form to Vice President for Instruction within ten business days of contacting the dean or director. The decision of the Vice President shall be final.