Supervisor's Guide

If you are a supervisor and will be hiring a new employee, there are things you should know to ensure that your new employee has all the tools to be successful on day one. Depending on the department and position, the list below represents the standard set of technologies provided to most employees at the college;

  • Desktop or laptop computer, typically with two monitors
  • Office phone extension with voicemail and softphone capabilities
  • Desktop application suite including Microsoft Office365, ctcLink, Adobe Acrobat, Zoom.
  • Printer connection to at least two printers in your assigned area.
  • Additional access to specialty applications as needed 

Step 1: Kick-Off Meeting, Data Gathering

The process begins with you and a signed and approved Personnel Action Form. Human Resources will schedule a meeting with you, Campus Safety and IT to review the steps for bringing on a new employee. In that meeting we will ask technology questions in terms of hardware, software, fileshares, ctcLink access, etc.. needs for your future employee. There may be a follow up meeting depending on complexity or specialty needs. Once the information is gathered, IT staff will go to work preparing the requested hardware and software.

Step 2: Account Creation 

Once someone has accepted the position, HR will conduct a background check and gather necessary new employee paperwork and enter this into ctcLink. Completing this step will result in the automated creation of a new ctcLinkID and ClipperID. Account information will be emailed to the new employee with steps to activate them. The supervisor will also be sent an email notifying them that the new accounts have been created.

Activating a new ClipperID will create a new Office365 account and IT staff can setup access to other applications and systems requested by you.

Step 3: ctcLink Access 

The start date of your new employee will be when ctcLink access will be granted to your new employee. This will allow the supervisor to orient/train their new employee on the processes and workflows that they will be a part of their job.

Step 4: Follow up

The IT Help Desk will follow up with the new employee once they start to ensure their accounts, access and equipment is functioning properly.